How to map ConvertFlow fields to Customer.io attributes
Mapping form custom fields to Customer.io attributes
When adding custom fields to ConvertFlow form elements, you can write a custom data name. This allows you to map contact info entered into the ConvertFlow custom field, into the correct contact attribute in Customer.io.
Mapping survey fields to Customer.io attributes
When you create a survey element in ConvertFlow, click on the "Map to custom field" dropdown to the right in the builder panel, and you can select from your Customer.io custom fields
Mapping preset ConvertFlow fields to Customer.io custom fields
On your website's Integrations page, when you have Customer.io connected, you'll see a "Fields" button, that when clicked, allows you to map ConvertFlow's preset contact fields to Customer.io custom fields.
This is useful for mapping contact info added to ConvertFlow's preset fields through ConvertFlow's forms, that isn't already mapped to fixed fields in Customer.io. For example, "email address" is already mapped to Customer.io for you.
Just enter the data name of the Customer.io custom field you would like ConvertFlow's preset fields to be mapped to, and you're set!
This is useful for mapping contact info added to ConvertFlow's preset fields through ConvertFlow's forms, that isn't already mapped to fixed fields in Customer.io. For example, "email address" is already mapped to Customer.io for you.
Just enter the data name of the Customer.io custom field you would like ConvertFlow's preset fields to be mapped to, and you're set!
