Frequently Asked Questions
Common chat questions, quick answers
- Can I move or change the close button?
- Can I use one CTA’s variant on a different CTA?
- Can you add a live chat widget to a ConvertFlow landing page?
- How can I add a gif to a CTA?
- How can I add a video to a CTA?
- How can I cancel my subscription?
- How can I change the website registered on ConvertFlow?
- How can I create a desktop and mobile version of a CTA from a single CTA?
- How can I exclude an IP address from targeting?
- How can I jump to another section of my landing page with a click?
- How can I open a ConvertFlow pop-up when a button is clicked on my site?
- How can I stop ConvertFlow data overriding my ESP data?
- How can I suspend/dowgrade my subscription to the Free Plan?
- How can I track a URL link click?
- How can I track an image click?
- How can I upgrade/downgrade my paid plan to a different tier?
- How do I stop ConvertFlow from tracking my website's other email forms?
- How does exit intent work on mobile?
- Is it possible to use ConvertFlow as a live chat?
- Why are Google Analytics visitor counts different from ConvertFlows?