ConvertFlow Knowledge Base
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Frequently Asked Questions

Common chat questions, quick answers

  • Can I move or change the close button?
  • Can I use one CTA’s variant on a different CTA?
  • Can you add a live chat widget to a ConvertFlow landing page?
  • Does ConvertFlow slow down my website?
  • How can I add a gif to a CTA?
  • How can I add a video to a CTA?
  • How can I cancel my subscription?
  • How can I change the website registered on ConvertFlow?
  • How can I create a desktop and mobile version of a CTA from a single CTA?
  • How can I delete my account?
  • How can I exclude an IP address from targeting?
  • How can I jump to another section of my landing page with a click?
  • How can I open a ConvertFlow pop-up when a button is clicked on my site?
  • How can I set the default country for the phone number field?
  • How can I stop ConvertFlow data overriding my ESP data?
  • How can I suspend/dowgrade my subscription to the Free Plan?
  • How can I track a URL link click?
  • How can I track an image click?
  • How can I upgrade/downgrade my paid plan to a different tier?
  • How do I stop ConvertFlow from tracking my website's other email forms?
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