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• Using personalization merge tags and dynamic text replacement

  When editing text content in a ConvertFlow CTA, you'll find the option in the text editor to add merge tags to your CTA content. Displaying quiz scores The first option you'll find in the merge tag

• Does ConvertFlow slow down my website?

  ConvertFlow's website script and CTA scripts are lightweight, loaded asynchronously, and served through CloudFlare's global CDN, meaning by default it will not slow down your website contents load

• Managing website dashboards for brands and clients

  Managing websites In your ConvertFlow account, you can manage multiple website dashboards. These could be for different brands, companies or clients you're using ConvertFlow for. Each website has its

• Filtering & organizing your campaigns

  From the campaigns page, you can quickly filter your campaign by name, type, campaign status, stats, and conversion score. Organizing with campaign groups As your team uses ConvertFlow over time, the

• Split-testing – Creating, duplicating and managing campaign variants

  From a campaign's overview page, you can add more variants to your campaign to run split-tests. Duplicating a variant The easiest way to begin a split-test is to duplicate an existing variant, and

• Adding custom domains for your landing page CTAs with HTTPS

  When using ConvertFlow for landing page CTAs, you'll have the option to either display your page on your reserved subdomain on ConvertFlow's secured domain convertflowpages.com or use your own custom

• ConvertFlow template design best practices

  Templates are designed to help ConvertFlow users get their CTA campaign launched quickly and easily, so it's important that the template be designed in a way that's easy for other ConvertFlow users

• Can I move or change the close button?

  Yes! With the close icon styling options in the builder, it's possible to edit and even remove any CTA's default close X: This is a great feature for gated content and creating an alternative close

• The suppression rule isn’t working.

  The trigger suppression rule for a pop-up CTA will only work if the visitor clicks on the close “X” to opt out the pop-up. If you have an alternative close button, you need to make sure your have the

• Can I use one campaign's variant for a different campaign?

  Yes! Follow these steps to add one campaign's variant to another campaign: 1. Save the variant you want to use as a template: NOTE: Saving, creating, and sharing templates is a feature that's only

• Updating your billing plan, credit card and invoices

  In your account, click the "Billing" link in your navigation to see your current plan, usage, billing info and invoices. Managing your subscription plan To adjust your plan, click the "See Pricing &

• Displaying landing pages on your Shopify domain

  When creating landing pages in ConvertFlow, you'll likely want your pages to show on your Shopify store's domain name. If you have Shopify connected, you'll see your Shopify domain as a domain option

• Why doesn't ConvertFlow's integration data match the third-party source?

  ConvertFlow syncs third-party data from your integrations to be used for interface drop down elements, targeting campaigns and for personalizing CTAs for contacts. Sometimes this data doesn't match

• The campaign doesn’t show the right content live

  If you’ve been editing a template or creating a campaign from scratch then save all your edits but can’t see your most recent changes on the live site, you probably haven’t clicked on the “Publish”

• Creating a scored quiz

  With our new scoring feature, displaying scored results for quizzes and surveys has never been so easy. In this example, we’ll be using our Health Product Recommendation Quiz Template to display a

• “Your site font” isn’t working on a landing page.

  “Your site font” isn’t intended to work on a ConvertFlow landing page because our landing pages are only linked to your root domain via the CNAME when using a custom domain. This means that our

• Start Here 👉 The ConvertFlow 101 Course

  Thanks for signing up for a ConvertFlow account! 🙌 If you haven't already, head here to create a free user account. Let's dive in and get started. What is ConvertFlow? ConvertFlow is your all-in-one

• Product recommendation quizzes when not using Shopify

  Here are some effective workarounds that could help a ton when creating product recommendation quizzes with ConvertFlow while using another ecommerce platform than: Low SKU workaround: Using

• Why are Google Analytics visitor counts different from ConvertFlows?

  Google Analytics and ConvertFlow tracking data can differ and different terminology can cause confusion. However, when relating to ConvertFlow tracking numbers you can look at our counter on the top

• "Your site font” isn’t working on my website.

  In order to have the “Your site font” working on your website, the font family and tags have to be defined on the website’s theme. This means you’ll need to make sure h1 has a font family and style

• Troubleshooting ConvertFlow on Magento & Require.js

  Including ConvertFlow with require.js Magneto 2 uses require.js. Require.js is a javascript library manager, and it will throw errors when javascript libraries like ConvertFlow are loaded into the

• Automations aren’t working on the Preview page.

  The preview page in the ConvertFlow app is only to verify the style of your CTA and test that the button functions are correct. You will not be able to test the following features on the preview

• Inviting team and client users

  ConvertFlow is built from the ground up for marketing teams and agencies. As an owner user of an account, you can quickly invite other users to your account and control their access. You won't,

• Images aren't uploading

  If an image isn't being uploaded through the image manager, there are a few things that need to be checked: The file name shouldn't contain any special characters. These include but are not limited

• Adjusting your website's brand colors

  When creating a CTA in ConvertFlow, you'll find there are "default" templates for the primary types of conversion campaigns marketers create in ConvertFlow. These default templates we've created for

• Troubleshooting ConvertFlow Zaps

  Zap broken after duplication? Oftentimes, ConvertFlow customers will duplicate the same zap for multiple clients/websites. Whenever duplicating Zaps, make sure to reselect the CTA or tag in the zap,

• Why do I get a pricing pop-up when I click on a feature?

  This happens when you try to access a feature that’s not available for your current plan. For example, removing our “Powered by” links is limited the Free Plan, and requires an upgrade to a paid

• Disable Google Font auto-loading

  In your website's settings, you can toggle off Google Font loading to prevent ConvertFlow from automatically using the Google Fonts included in most templates. Toggling this off allows you to rely on

• Drag and drop function isn’t working.

  The drag and drop function is very sensitive and you need to make sure the drop area is enabled before you actually drop the element. Once you grab the element you’ll see the areas in which it can be

• Co-branding the ConvertFlow interface

  On any plan, if you head to your account's settings page, you can adjust your account's name, which will display for all users who log in. Adding your brand If you're on ConvertFlow's Business plan,

• The admin widget isn’t showing

  The admin widget is a very helpful tool that is indispensable when troubleshooting campaigns. There are a few reasons why the admin widget may not be showing up on a website: The person isn't signed

• "Whoops, glitch" page is showing.

  If you see this “whoops, glitch” page when performing an action on the ConvertFlow app, please contact us via the chat widget on the website/app or send an email to support@convertflow.com with the

• Default automations vs. Conditional automations

  Default automations are set in a button’s "Confirmation Actions" and the automations created here will apply to every visitor: If you create automations within a conditional action then the visitor

• Cloudflare SSL / HTTPS issues with landing page custom domain

  If you're using Cloudflare, having CloudFlare's orange cloud proxy enabled may cause issues with ConvertFlow's SSL certificate generation, depending on your Cloudflare configuration's SSL mode. If

• Lead alert emails aren’t sending.

  If you haven’t received your lead alert emails after adding the automation to your CTA, please check the following: Check your spam or junk mailbox, you will receive the email from