How to segment Customer.io subscribers using events and custom fields

ConvertFlow is the all-in-one platform for converting website visitors, and it's built for marketers using Customer.io. 

With ConvertFlow's 2-way Customer.io integration, you can unlock the full power of the Customer.io contact API, without coding or waiting on developers.

Here's an overview of what you can do:

• Automatically create and update subscribers in Customer.io
• Map survey responses, quiz selections, dropdown fields, radios, paragraphs and hidden fields to Customer.io custom fields
• Segment Customer.io contact using events, custom fields and more upon form submission, button click, survey selection and page visits
• Personalize your website content, popups and messaging for returning Customer.io contact segments

Using automations to segment Customer.io subscribers

As you build landing pages, funnels, popups, forms, surveys, sticky bars, quizzes etc in ConvertFlow's visual builder, you can add Customer.io automations to your forms, surveys, buttons and conditional logic, to make requests to the Customer.io contact API.

Using ConvertFlow's automation system, you can add these Customer.io automations to segment contacts:

• Customer.io - Update attribute value
• Customer.io - Track an event
• Customer.io - Add to manual segment
• Customer.io - Remove from manual segment

To add a Customer.io automation to a form, survey or button, click on the element in the ConvertFlow visual builder to select it.

Once you've selected it, click on the "Confirmation Actions" button to the right in the builder panel.

The confirmation actions settings modal will display, and now you'll be able to click to "Add automation" below your form's existing automations.

A form to create a new automation will appear. Now, select the type of automation you want to create. 

For Customer.io, you'll find these automation types as options in the dropdown.

• Customer.io - Update attribute value
• Customer.io - Track an event
• Customer.io - Add to manual segment
• Customer.io - Remove from manual segment

Once you've selected a Customer.io automation type, you'll then be asked for any additional info needed to create the automation. 

For example, if you select "Track an event", you'll need to write the event name. Once you've entered the info, click "Create Automation".

Your automation will be saved to your form and it'll be listed with your form's other automations above. To delete an automation, click the "X" icon to the right of it in the automations list.